Trauma-aware legal intake
Where
Empathy
Meets
Evidence
The trauma-aware legal intake platform that transforms raw, emotional narratives into forensic-grade, cross-case intelligence.
The problem
Intake is the weakest link in
every legal process
The initial conversation is the most fragile moment in a case’s lifecycle. If it fails, everything downstream — investigation, prosecution, justice — is compromised. Most organizations know this. Very few have a solution.
Evidence buried in free text
Prior incidents, witnesses, financial details and critical artifacts get lost in unstructured notes. Facts that could make or break a case never reach the file.
Rigid interviews cause harm
Checklist-driven conversations retraumatize participants, causing them to shut down, dissociate, or withhold the very details you need most. The format works against the mission.
Inconsistency at scale
Manual notes vary wildly between staff. Typos, missing fields and inconsistent terminology compound into systemic data-quality failures that undermine entire cases.
Staff burnout is real
Skilled professionals spend hours transcribing and structuring when they should be investigating, advocating and providing direct support. The work is unsustainable at scale.
Patterns stay invisible
The same fraudster targets dozens of victims. The same institution harms hundreds. When each intake lives in isolation, serial offenders and systemic issues stay hidden.
Cases die before they start
Incomplete documentation undermines legal proceedings before they begin. When the record is weak, so is the case — regardless of how real the harm was.
How it works
Four steps to forensic-grade casefiles
Deploy a campaign in minutes. Jade handles the conversation. You receive structured, court-ready documentation — automatically.
Deploy your campaign
Choose a pre-built template — investment fraud, romance scams, elder abuse and more — or build from scratch. Configure the conversation and the information Jade should gather. Publish and share your intake link in minutes.
Jade leads the conversation
Participants click your link and start talking. No accounts, no forms, no barriers. Jade uses trauma-informed, cognitive-interview techniques to draw out the full story — at their pace, in their own words.
Real-time structuring
As the conversation unfolds, Jade extracts people, organizations, dates, financial details and evidence — tagging each with a confidence score and linking every extraction to the exact transcript excerpt it came from.
Deliver the casefile
A timestamped forensic report is generated: executive summary, incident timeline, financial-impact analysis and evidence inventory. Available as PDF, JSON or plain text.
The approach
Two non-negotiable directives
Every design decision in Jade is governed by two principles that don’t compete — they compound. Empathy isn’t at odds with precision. It’s the prerequisite.
Unwavering empathy
in conversation
Jade doesn’t interrogate. It listens. Using trauma-informed, cognitive-interview–inspired techniques, Jade creates a space where people feel safe enough to tell their full story — including the parts they didn’t know mattered.
- Open-ended, non-judgmental prompts that follow the participant's lead
- Pacing that adapts to distress signals, hesitation and emotional intensity
- Full control stays with the participant — pause, stop or return anytime
- Tone, language and approach fully configurable per campaign
- Automatic crisis detection with real-time alerts to your human team
Uncompromising precision
in extraction
Behind the empathetic conversation, Jade performs forensic-grade extraction in real time — structuring every fact, relationship and timeline as it emerges, without the participant ever feeling like they’re filling out a form.
- Auto-identification of people, organizations, locations, dates and amounts
- Every extraction linked to its exact source excerpt in the transcript
- Confidence scoring on all entities — ambiguity flagged, never fabricated
- An information checklist ensures all legally relevant information is captured
- A knowledge graph maps relationships between entities across cases
The participant experience
Designed around the person,
not the process
Every element of the intake experience is built for people who may be frightened, overwhelmed or in danger. Safety, autonomy and dignity aren’t features — they’re requirements.
Zero barriers to start
No accounts. No login walls. Nothing to fill in before they can speak. One link, one click, accept a simple Terms of Service, and they can begin telling their story immediately.
Panic button & quick exit
The ESC key or safety button instantly replaces the screen with an innocent weather page; a quick-exit button leaves the site entirely. If someone walks into the room, nothing on screen reveals what they were doing.
Pause and resume
Participants can pause at any point and pick up exactly where they left off. Nothing they have shared is lost by stepping away.
Evidence upload
Drag and drop screenshots, emails, bank statements, chat logs, audio. Files are analyzed automatically and the findings come back as follow-up questions.
“Jade exists for environments where people are vulnerable, facts are messy, volume is high, and the stakes are real.”
Law firms & class-action teams
Evaluate large volumes of potential claimants efficiently and build case theory across cohorts with structured, identical data from every intake. Turn weeks of paralegal work into hours — every conversation produces the same forensic-grade output, making pattern analysis and claim validation dramatically faster.
Civil-rights & survivor organizations
Document harm while centering dignity and autonomy. Support individuals through telling their story and build credible, structured evidence of systemic abuse — the kind that holds up in court, in front of regulators, and in the press. Your team focuses on advocacy instead of transcription.
Compliance & internal investigations
Assess workplace misconduct, fraud and institutional failures under internal and external scrutiny. Jade provides a safe channel for witnesses and complainants, with documentation rigorous enough for regulatory review. The audit trail is built in from the first message.
Oversight bodies & regulators
Map patterns of harm across organizations, sectors or geographies. Cross-case intelligence reveals what no single report can — serial offenders, systemic failures and emerging threats that only become visible when individual reports are connected and analyzed together.
Capabilities
From narrative to intelligence
Jade doesn’t just collect stories. It transforms them into structured, traceable, cross-referenced intelligence that makes every subsequent case stronger.
Structured casefiles
Every conversation produces a forensic report: executive summary, participant details, incident timeline, financial impact, evidence inventory, perpetrator information and actionable recommendations.
Knowledge graph
A visual, interactive network of all extracted entities — people, organizations, phone numbers, bank accounts, email addresses — and the relationships between them, across any number of cases.
Cross-case intelligence
Hotspot detection surfaces entities recurring across separate intakes. Fraud-network clustering maps organized operations on demand. Every report strengthens every other case.
Full evidentiary traceability
Every extraction — every name, date, amount, relationship — links back to its exact source in the original transcript. The AI cannot fabricate information; every claim is independently verifiable.
Campaign dashboard
Real-time monitoring with filtering by status, campaign, date and entity type. Search across messages, view confidence-scored extractions, and track progress against your information checklist.
Evidence analysis
Uploaded documents are parsed for text, entities and key details. Images undergo OCR and scene understanding. A bank statement becomes structured financial data; a screenshot becomes searchable, indexed text.
Versioned audit trail
Every intake records the model that ran it. Master prompts are version-controlled with draft, published and deprecated states. Immutable logs for compliance, governance and legal defensibility.
Team & role management
Invite team members with scoped roles and full access controls, with invitation tracking built in. The right people see the right data. No more, no less.
Why Jade
What changes when you switch
Traditional intake processes weren’t designed for volume, vulnerability or cross-case analysis. Jade was built from the ground up to handle all three at once.
Cross-case intelligence
Every report makes every case stronger
Individual intakes are valuable. Connected intakes are transformative. Jade automatically surfaces patterns that no single person — victim, advocate or investigator — could see alone.
Hotspot detection
When the same phone number, email address, bank account or name surfaces across separate conversations, Jade flags it. Serial offenders who rely on victim isolation become visible through the aggregate.
Fraud-network mapping
Jade clusters related entities — people, organizations, financial instruments, communication channels — to reveal organized operations. What looked like isolated incidents reveals itself as coordinated activity.
Intelligence alerts
Threshold-based alerts appear as new cross-case patterns emerge. Your team does not hunt for connections — each new intake is processed, analyzed and linked into the same picture.
Campaign-level reporting
Aggregate data across all conversations to identify systemic issues, common tactics, geographic clusters and temporal patterns — the evidentiary foundation for class actions, regulatory complaints or public investigations.
Our principles
The foundation of trust
Every design decision, every line of code, every interaction is guided by principles that aren’t aspirational — they’re operational.
Trauma-informed first
Safety, autonomy and dignity are requirements — not features. The participant's wellbeing always takes precedence over data-collection efficiency.
Evidentiary integrity
Every element traces back to its source excerpt. No claim exists without a verifiable origin in the transcript or uploaded evidence.
No legal advice
Jade documents what happened. It never advises participants on legal options, outcomes or strategies. That's your job, not ours.
Honest uncertainty
When the AI isn't sure, it says so. Ambiguity is flagged with explicit confidence scores — never fabricated as certainty.
Versioned & auditable
Every intake records the model that ran it, with a full audit trail and immutable logs for compliance and legal defensibility.
Human in the loop
AI does the heavy lifting; humans make all key determinations. Crisis situations are escalated to real people immediately.
The onboarding wizard walks you through four steps: account, organization, campaign configuration and review. Start from pre-built templates for investment fraud, romance scams, identity theft, consumer fraud, elder abuse or cryptocurrency scams — and customize from there. Once your organization is approved, publish and start sharing your intake link.
No account, no email and no personal details are required to start a conversation — a participant opens the link, accepts the Terms of Service and begins. In your team’s view, each conversation carries a dignified nickname such as “QuietBear” or “BraveOwl” alongside its reference number, so people are discussed by something human rather than by a number alone. Uploaded files are not listed or browsable anywhere public. Your team asks for a file over an authenticated request, and the download link it hands back expires within minutes. Which conversations a colleague can reach follows the campaigns and organizations they belong to; platform administrators at Vipernauts are not limited that way.
Jade is the first responder, not the only one. It handles the initial conversation — the part that is most time-consuming, most inconsistent and most vulnerable to causing harm when done poorly. Your team has full real-time visibility of every conversation. Think of Jade as 24/7, consistent, trauma-informed capacity — with your team always standing by.
Every extraction comes with a confidence score. High-confidence items surface directly; low-confidence ones go into a human review queue. The system includes entity deduplication for matching the same person or organization across different names. Critically, every extraction links to its source transcript excerpt — the AI cannot produce data that is not grounded in what the participant actually said or uploaded.
Screenshots, PDFs, bank statements, email exports, chat logs, audio recordings, photos — the formats evidence actually arrives in. Documents are parsed for text and entities; images undergo OCR and scene understanding. Analysis happens in the background without interrupting the conversation, and relevant findings come back as follow-up questions.
If the system detects language suggesting immediate danger — self-harm, domestic violence, suicidal ideation — it raises a real-time crisis alert to online administrators through in-app notifications. Alerts are graded by severity and can be acknowledged and tracked. A polling backup ensures visibility even if real-time connections drop.
Extensively. Configure conversation tone, domain-specific terminology, organization context, custom instructions and an information checklist. No two campaigns need be alike.
Get started
Hear people more fully.
Understand cases more clearly.
Uncover patterns more reliably.
Schedule a live demo using scenarios from your world, and see how Jade turns intake into intelligence.